This page describes the text messages sent by AI Phone Answering Line (sole operator John Marshall, Citrus, Hernando and Levy counties, Florida). The service sends only transactional texts. It does not send marketing or promotional texts and does not use purchased or rented lists.
Who receives texts, and how they opted in
- Business owners who sign the service agreement agree to receive texts from the service about calls to their line, their account, usage and billing. They give their mobile number on the signup form.
- Callers who have just contacted the business by phone and ask for, or agree to, a text (for example a confirmation of an appointment time or a request for a photo) may receive a text about that call. The assistant asks first, and texts relate only to that call or appointment.
Example messages
Confirmation to a new business owner when they sign up:
Sample Cool Air Co: you will get texts about calls to your AI answering line (call summaries, usage and billing notices). Message frequency varies with call volume. Msg and data rates may apply. Reply HELP for help, STOP to opt out.
Call summary to the business owner:
Sample Cool Air Co 10:05 AM: From +13525550123. name: Maria S.; address: 123 Sample St, Inverness; problem: AC not cooling, warm air from vents. Callback: +13525550123.
To a caller who agreed to a text:
Sample Cool Air Co: your appointment is confirmed for Tue 9:00 AM. Reply STOP to opt out.
Opting out and help
- Reply STOP to any text to stop receiving texts. You will get one confirmation and nothing further.
- Reply HELP for help. Message and data rates may apply. Message frequency depends on how many calls are handled.
- Phone numbers and opt-in information are not sold or shared with third parties for their own marketing. See the Privacy Policy.